Welcome to DigiMart Hub. We are committed to delivering high-quality digital products and a smooth customer experience. Please read this Cancellation Policy carefully before making any purchase on our website.

1. Overview

At DigiMart Hub, we sell digital, downloadable, and non-tangible products. Due to the nature of digital goods, all purchases are generally considered final once the order is completed and the product is delivered or made accessible.

2. Non-Refundable Products

All digital products sold on our website are non-refundable and non-returnable, including but not limited to:

• eBooks
• Templates
• Software Files
• Graphics & Design Assets
• Courses & Training Materials
• Tools & Resources
• Downloadable Files
• Membership Access Products

Once a product has been successfully purchased and delivered, cancellation or refund requests cannot be guaranteed.

3. Please Review Before Purchase

We strongly recommend that customers carefully review the product details before placing an order.

Please check the following:

• Product description
• File format
• Features included
• Compatibility requirements
• Usage limitations
• License terms (if applicable)

It is the customer’s responsibility to ensure the product meets their needs before completing payment.

4. Exceptions (Case Review Basis)

Although we maintain a strict cancellation policy, exceptions may be reviewed in limited situations such as:

1. Product was not delivered due to technical error on our side
2. Corrupted or inaccessible download files
3. Major mismatch between product description and delivered item
4. Duplicate payment charged accidentally

Note: All requests are reviewed individually, and approval is at our sole discretion.

5. Subscription Cancellations (If Applicable)

For recurring subscriptions or membership plans:

• You may cancel anytime through your account dashboard or by contacting support.
• Cancellation becomes effective at the end of the current billing cycle.
• Access may continue until the paid period expires.
• No partial refunds for unused time periods.

6. Order Cancellation

Because digital products are delivered instantly, orders usually cannot be cancelled after purchase.

If you experience any issue immediately after ordering, contact us as soon as possible.

7. Need Help?

If you have questions regarding this policy, please contact our support team:

Email: support@digimart.paniaistudio.com

Average response time: 24–48 business hours.

8. Agreement

By purchasing from DigiMart Hub, you confirm that:

• You have read this Cancellation Policy
• You understand digital products are non-refundable in most cases
• You agree to these terms before purchase

Thank You for Choosing DigiMart Hub

Everything Digital. One Smart Store.